tvaje Responsible Gaming — Your safety is our priority
Responsible gaming means enjoying the game while understanding your limits and not letting entertainment turn into a problem — tvaje is always here for you.
Gaming should always stay fun
Important: tvaje is for adults aged 21 and above only. Online betting and casino games are a form of entertainment — not a source of income. Never bet more than you can afford to lose.
tvaje believes every player's experience should be safe, enjoyable, and in control. We provide tools and information on our platform to help you play responsibly. Responsible gaming means — enjoy the game, but stay fully in control of your budget, time, and emotions.
Problem gambling can affect anyone, regardless of how experienced they are. That is why tvaje encourages every player to regularly evaluate their playing habits. The information and tools below will help you make the right decisions.
tvaje's safety features
tvaje provides several effective tools to help you keep your gaming in check.
21+ Age Verification
Age verification is mandatory when registering at tvaje. No one under 21 may participate on our platform. Protecting minors is one of our highest priorities.
Setting Deposit Limits
You can set the maximum amount you deposit per day, per week, or per month yourself. Once a limit is set it takes effect immediately, but increasing it requires waiting a set period of time.
Time-out
If you feel you need a short break, you can take a time-out for anywhere from 24 hours to 30 days. During this period your account will be temporarily suspended and you will not be able to place bets or play casino games.
Self-Exclusion
If you feel gambling is having a negative impact on your daily life, you can use self-exclusion to keep your account fully closed for an extended period. The tvaje support team will assist you through this process.
Betting History Review
You can view your complete betting, deposit, and withdrawal history from your account. Review your activity regularly and ask yourself — is this still entertainment, or is it becoming a burden?
24/7 Support
For any questions or concerns, tvaje's support team is available 24 hours a day, 7 days a week, in both Bengali and English. Reach us via live chat or email at [email protected].
How to recognize the signs of a gambling problem?
Problem gambling develops gradually and the player often does not notice it at first. If you or someone you know shows the signs below, it is time to seek help.
Ask yourself these questions
- Are you betting repeatedly to try to win back money you have lost?
- Do you feel restless or anxious when you cannot bet?
- Are you hiding your gambling from family or friends?
- Are you using money set aside for daily expenses on betting?
- Have you repeatedly failed to cut down on the time or amount you spend gambling?
Asking for help takes courage
If you answered yes to any of the questions above, contact tvaje support right away. We will act quickly to place limits on your account, give you a temporary break, or close it permanently. Reaching out to family or a professional is also strongly encouraged.
- Contact our team directly through tvaje's live chat — the service is available in Bengali.
- Write to us by email at [email protected] — we will respond as quickly as possible.
- Let a family member or trusted friend know about the problem — don't face it alone, ask for support.
- Seek advice from a mental health professional or counsellor — gambling addiction is a treatable condition.
- Use tvaje's self-exclusion feature to suspend or permanently close your account.
10 rules for responsible gaming
- Set a fixed budget before you start playing and never go beyond that limit.
- Always treat betting as entertainment — it is not a reliable source of income.
- Avoid placing more bets in an attempt to "win back" money you have lost.
- Do not play for long stretches at a time — take regular breaks and spend time on other activities.
- Avoid gaming when you are stressed, angry, or frustrated — your decision-making is weaker in that state.
- Never bet with borrowed money, savings, or funds set aside for your family.
- Stay away from gaming entirely when under the influence of drugs or alcohol.
- Keep your account login details completely private from minors.
- Review your betting history and spending every week, and lower your limits if needed.
- If you feel you are losing control, contact tvaje support immediately — do not delay.
Self-Exclusion and Account Break
The self-exclusion tool at tvaje is designed for players who have decided for themselves that they need a break from betting. Using this tool you can close your account for a set period of time or permanently.
Temporary break
- Take a time-out for 24 hours, 7 days, or 30 days.
- Access to betting and casino games will be blocked during the break.
- Your account will be reactivated automatically once the period ends.
- Any pending withdrawals will be processed before the break begins.
Long-term closure
- Keep your account closed for 6 months, 1 year, or permanently.
- Opening a new account will not be possible during this period.
- You will need to contact support to reactivate your account.
- tvaje respects your decision — no promotional communications will be sent.
To activate self-exclusion, contact tvaje via live chat or email us at [email protected]. Our support team is available 24/7 and will handle the matter with complete confidentiality.
For adults only
Only persons aged 21 or above may participate on tvaje. We verify age at registration and may request ID proof if needed. If you suspect someone underage is attempting to use the platform, please notify us immediately.
Use parental control software on your device to protect minors, and never share your tvaje account password with anyone.
Deposit and withdrawal limits and controls
At tvaje the minimum deposit is ৳100 and the minimum withdrawal is ৳1,000. Withdrawals via bKash, Nagad, Rocket, and bank transfer are generally completed within 10–45 minutes. Managing your finances responsibly is an important part of responsible gaming.
Set deposit limits
Set a limit on how much you deposit per day, per week, or per month. Lowering the limit takes effect immediately, but increasing it has a delay of several days — this is an intentional safety measure.
Fast and secure withdrawals
The withdrawal process at tvaje is transparent and fast. The minimum withdrawal is ৳1,000 and is generally processed within 10–45 minutes. Withdrawing your winnings promptly is a good habit.
Manage your account responsibly
Use tvaje's safety tools, read the FAQ, or browse our games section — everything is built for you.