tvaje's Privacy Policy — Your information is safe with us

tvaje uses your information only for specific, legitimate, and necessary purposes. We never sell your information to third parties.

2.1 Account Management and Verification

Identity information is used to create, manage, and secure your tvaje account. Age verification (21+) is an important part of this process.

2.2 Financial Transaction Processing

Financial information is used to complete deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer. Keeping transaction records is part of our legal obligations.

2.3 Providing Customer Support

Our 24/7 live chat and email support team uses your account information to resolve your issues. This allows us to provide you with accurate and prompt assistance.

2.4 Ensuring Responsible Gaming

By monitoring gaming activity information, we can identify excessive or risky behavior and provide assistance to users when needed.

2.5 Fraud Prevention and Security

IP information and device data are used to prevent multiple accounts, bonus abuse, and unauthorized access. This protects the interests of all users.

2.6 Platform Improvement

By analyzing usage patterns, tvaje continuously improves its services — to introduce new games, a better payment experience, and easier navigation.

tvaje does not sell your personal information to third parties and does not share it with advertisers. Information may be shared in the limited circumstances listed below:

3.1 Payment Processing Companies

Necessary financial information is shared with bKash, Nagad, Rocket, and banking partners to complete transactions. These companies follow their own privacy policies.

3.2 Technology Service Providers

The minimum necessary information is shared with trusted technology partners for hosting, security analysis, and customer service software operations. They operate under tvaje's guidelines.

3.3 Legal Obligations

Information may be disclosed when required by a court order, a lawful request from an investigative authority, or applicable law. In such circumstances, we provide only the information legally required.

3.4 Fraud and Crime Prevention

Necessary information may be provided to relevant authorities in connection with investigations into fraud, money laundering, or other illegal activities.

4.1 Retention Period

We store your information for as long as your account is active. Even after an account is closed, financial records and identity information may be retained for a specified period for legal reasons. Information that is no longer needed is securely deleted.

4.2 Technical Security Measures

• SSL (SSL/TLS) encryption — all data transfers are secured
• Password hashing — your password is never stored in plain text
• Firewall and intrusion detection systems
• Regular security testing and updates
• Restricted access controls — only authorized staff can view information
• Data backup and recovery plan

4.3 Acknowledgment of Limitations

Although tvaje takes the highest security measures, no one can guarantee complete security on the internet. We therefore ask you to remain cautious — use a strong password and do not share your login details with anyone.

The tvaje website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your experience.

5.1 Essential Cookies

These cookies are essential for the core functionality of the website — maintaining login sessions, saving preferences, and ensuring security. Without them, the platform will not function properly.

5.2 Analytics Cookies

Analytics cookies are used to understand how users interact with tvaje. This information is used in aggregated form and does not identify any specific individual.

5.3 Cookie Controls

You can disable or delete cookies from your browser settings. However, please note that disabling essential cookies may prevent some features of tvaje from working properly.

tvaje believes you should have meaningful control over your information. Your main rights are described below:

6.1 Right to Access

You can contact our support team to find out what information we hold about you. We will provide the information after verification.

6.2 Right to Correction

You have the right to request correction if there is incorrect or incomplete information in your account. Please contact the support team.

6.3 Right to Deletion

In certain circumstances, you may request deletion of your personal information. However, we are required to retain some information for a specified period for financial and legal reasons.

6.4 Right to Object to Processing

You have the right to object to the processing of your information without a necessary reason. We consider such requests carefully.

6.5 Contact Methods

To exercise any of the above rights or to ask any privacy-related questions, please contact us:

Email: [email protected]

Live Chat: Available 24/7 on the tvaje platform (in Bengali and English)

tvaje is an adult gaming platform and is intended only for those aged 21 and above. We do not knowingly collect information from any minor.

Age verification is in place at the time of registration. If we learn that a minor has created an account, we will immediately close that account and delete the associated information.

Parents are encouraged to monitor their children's internet use. If you suspect that a minor is using tvaje, please contact us.

Some games and services on the tvaje platform are operated by third-party providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi). These providers have their own privacy policies.

tvaje is not responsible for the privacy practices of these third parties. We encourage our partners to follow our standards, but their own policies apply on their platforms.

tvaje may update this privacy policy from time to time — due to changes in services, adoption of new technology, or legal requirements.

• For significant changes, we will notify you by email or through a notice on the platform.
• Continuing to use the platform after an update will be considered acceptance of the new policy.
• The "Last Updated" date at the top of the policy will always indicate the current version.
• Previous versions can be provided by the support team upon request.

If you have any questions, concerns, or requests regarding this privacy policy, please do not hesitate to contact us. Our dedicated support team is available 24 hours a day, 7 days a week in Bengali and English.